Rules for using Thuuki services

1. Introduction

Thuuki is a software product developed and operated by Công ty TNHH Công nghệ Tâm lý Nghe Bạn. Address: Số 44, Đường 249, Khu phố 12, Phường Tăng Nhơn Phú, Thành phố Hồ Chí Minh, Việt Nam · Tax ID: 0319253816

Welcome to Thuuki. These Terms of Service ("Terms") govern your access to and use of the Thuuki project management platform operated by Công ty TNHH Công nghệ Tâm lý Nghe Bạn, including the web application at app.thuuki.com, mobile applications, and related services (collectively, the "Service").

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy .

2. Account

• You must provide accurate and up-to-date information when registering an account.
• You are responsible for securing your login credentials and all activity under your account.
• You must notify us immediately if you detect unauthorized access to your account.
• Each user may only create one personal account, unless we approve otherwise.

3. Service plans and payment

Thuuki offers subscription-based service plans, including Starter, Team, and Business plans with different member limits and features. Pricing and feature details are published on the pricing page.

• Payment for paid plans is processed through our payment partner Paddle.
• Subscriptions may renew automatically according to the billing cycle unless you cancel before the renewal date.
• We may change plan pricing or features; changes will be announced before they apply to the next billing period.
• Refund policy is separately defined in the Refund Policy.

4. Free trial

Some plans may include a free trial period. After the trial ends, your account may convert to a paid plan and be charged according to the plan you selected, unless you cancel before the trial ends.

5. Intellectual property

Thuuki and all content, software, design, and trademarks are owned by us or our licensors. You may not copy, modify, distribute, or commercially exploit the Service without written permission.

You retain ownership of data content created by you and your team on the platform (projects, tasks, attachments, etc.). You grant us the right to store and process that data to provide the Service.

6. Acceptable use

You agree not to:

• Use the Service for unlawful purposes or in violation of third-party rights.
• Upload harmful, spam, or illegal content.
• Attempt unauthorized access to systems, data, or other users' accounts.
• Interfere with, disrupt, or overload the Service infrastructure.
• Transfer your account or use the Service to resell to third parties without permission.

7. Termination of service

You may cancel your subscription or delete your account at any time according to instructions in the app or via the account deletion page.

We may suspend or terminate your access if you violate these Terms, with or without prior notice depending on the severity of the violation.

8. Disclaimer and limitation of liability

The Service is provided on an "as is" and "as available" basis. We strive to maintain a stable Service but do not guarantee that it will be uninterrupted or error-free.

To the extent permitted by law, Thuuki is not liable for indirect damages, loss of profits, data loss, or damages arising from use of or inability to use the Service.

9. Changes to terms

We may update these Terms over time. New versions will be posted on this page with the update date. Continued use of the Service after changes means you accept the new Terms.