Committed to protecting your privacy

1. Introduction

Thuuki is a software product developed and operated by Công ty TNHH Công nghệ Tâm lý Nghe Bạn. Address: Số 44, Đường 249, Khu phố 12, Phường Tăng Nhơn Phú, Thành phố Hồ Chí Minh, Việt Nam · Tax ID: 0319253816

Thuuki ("we", "our", or "the app") is a platform operated by Công ty TNHH Công nghệ Tâm lý Nghe Bạn. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use the Thuuki app and related services.

By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

2.1. Information you provide

• Username: Your name displayed in the system
• Email address: Used for login and communication
• Password: Encrypted and stored securely
• Company information: If you join a company in the system

2.2. Automatically collected information

• Device ID: Used to send push notifications
• Device information: Device type, operating system, app version
• Usage data: Actions you perform in the app
• Log files: Technical information to improve the service

2.3. Information from content you create

We store content you create in the app, including:

• Projects and tasks you create
• Comments and notes
• Images and attachments
• Schedules and work times

3. How we use information

We use collected information to:

• Provide, maintain, and improve our services
• Process and manage your account
• Send notifications about important updates, feature changes, or security alerts
• Send push notifications about tasks, projects, and invitations
• Analyze how users use the app to improve the experience
• Detect, prevent, and resolve technical or security issues
• Comply with legal obligations

4. Information sharing

We do not sell, rent, or share your personal information with third parties, except:

• Within your company: Information may be shared with members of the same company to perform project management functions
• Service providers: We may share information with trusted service providers to operate the service (e.g., hosting, email, analytics)
• Legal requirements: If required by law or competent authorities
• Protection of interests: To protect the rights, property, or safety of us, users, or others

5. Data security

We implement appropriate security measures to protect your personal information:

• Encrypt data in transit (SSL/TLS)
• Encrypt passwords using secure algorithms
• Limit access to personal data
• Regularly review and update security measures
• Store data on secure servers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your rights

You have the right to:

• Access: Request access to your personal information
• Modify: Update or modify your personal information in the app
• Delete: Request deletion of your account and data (subject to certain legal or technical limitations)
• Withdraw consent: Withdraw your consent to data processing (which may affect your ability to use the service)
• Complain: File a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, please contact us via email or the support page.

7. Data retention

We retain your personal information for as long as necessary to provide the service and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days, unless the law requires longer retention.

8. Cookies and tracking technologies

Our app uses cookies and similar technologies to improve user experience. We do not use cookies to track you across other websites or for advertising purposes.

9. Policy changes

We may update this Privacy Policy over time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top of the page.

We encourage you to review this policy periodically to stay informed about how we protect your information.